Question 1

Do you accept XL Bully Type dogs?

Accepted Answer

Yes! All breeds are welcome to use our fields. Any breed affected by the BSL would need to be acting in accordance with government guidelines. Please read our policy for owners of Banned Breeds on our website for further details.

Question 2

Are the fields totally secure, even for small breeds?

Accepted Answer

We have checked the fencing ourselves to ensure that there are no gaps that even a small dog could get through and have found it to be totally secure. However, for your own peace of mind, please do your own risk assessment prior to letting your dog off the lead.

In addition to meeting your pets during our regular hours, we also host numerous events throughout the year that are centered around our furry friends such as local veterinary clinics providing vaccinations. Check out our Calendar page to see what we have planned!

Question 3

How high is the fence?

Accepted Answer

The fencing is 1.8m (around 6 feet) high all the way around, no dog that we are aware of has managed to jump that high!

Question 4

How many dogs can I bring?

Accepted Answer

The booking covers up to 3 dogs, however you’re welcome to add-on additional dogs for £1 each at checkout. We would advise only bringing as many dogs as you can safely keep under control and monitor. As a guide, we find 6 dogs to be enough for 1 person to manage.

Question 5

How do I book a slot?

Accepted Answer

The quickest and easiest way of seeing availability and booking a slot is directly via the website, it just takes a few minutes to create an account then about 1 minute to book!

Question 6

I’ve booked a field but I need to cancel, what should I do?

Accepted Answer

There is an option to cancel the appointment if you log back into your account on the website. Please be aware that you will not automatically be issued a refund. We generally don’t refund cancelled bookings, but if you message us and give us some notice, we may be able to move your appointment to another day or time, depending on availability.

Question 7

How does it work?

Accepted Answer

It’s simple! You find a slot and book directly online, you will be sent an email confirmation with a code to access the field. You arrive at your start time, park up and just let yourself into the field. It’s self-service, please don’t wait when you arrive, just go straight in!

Question 8

Will other dogs be in the fields?

Accepted Answer

No, the fields are for your sole use when you hire them. You are of course welcome to meet friends or bring other dogs with you, but there won’t be any strangers dogs in the fields.

Question 9

Are there other dogs on site?

Accepted Answer

More than likely! All of our sites are busy and there may well be other dogs around the area on lead. We ask everyone to be as respectful as possible and give each other time and space, but you may still see other dogs in the area.

Question 10

What’s in the field?

Accepted Answer

Depending which field you book, will depend on what’s inside. Generally speaking, though, all of the fields have toys, water bowls, bins, seating and some shelter. Some of the fields also have some pieces of climbing and / or agility equipment for the dogs to play on. If you require something specific, please ask as we may be able to help!

Question 11

Can I drive into the fields?

Accepted Answer

You can’t drive into the fields, but you can park just a few meters away from the gate on the hard-standing area. If you need help getting your dog into the field, please let us know in advance and we can try to assist you with this.

Question 12

How do I get into the field?

Accepted Answer

When you book, you’ll be set an email with a code that you’ll need to unlock the gate, simply unlock and let yourself in!

Question 13

Can you see other dogs from inside the field?

Accepted Answer

You will more than likely be able to see other dogs around the site, there could be other field users coming and going and you will be able to see them through the fence. If your dog is particularly reactive to seeing other dogs, we would advise using a training line and keeping them at the far side of the field to minimise any distress to your dog and others.

Question 14

Can I bring my own toys?

Accepted Answer

Absolutely, please do! We just ask that you take them away with you when you leave.

Question 15

Which gate should I use?

Accepted Answer

We alternate the gates frequently to give the grass a chance to grow back around the entrances, so please check the signs on the gates on the day. You should also be given instruction in your confirmation email.

Question 16

I wasn’t happy with my slot today, what should I do?

Accepted Answer

Message us and let us know! We’re always looking for ways to improve the experience for dogs and their owners. We need to be aware of any issues so that we can rectify them for next time.

Question 17

My Dog is reactive, can I still come?

Accepted Answer

We may not be the best place for reactive dogs, as you will more than likely see other dogs while on site. However, the fields are totally secure, so you will not come into contact with other dogs. Some people hire the fields specifically to help train their reactive dog. Please don’t allow your dog to just stand at the fence barking and lunging at other dogs though.

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